Betty’s Bookmarks, March 2019

https://support.apple.com/guide/mac-help/welcome/mac
Here’s something for you to do when it’s too cold to step outside! This is a user’s guide for you to learn and review
macOS Mojave. Click on Table of Contents and go for it.

https://9to5mac.com/2017/06/07/how-to-switch-between-list-view-and-honeycomb-app-grid-on-apple-watch-with-watchos-4/amp/
Here’s something for Apple Watch owners or those of you who want to own an Apple Watch. The honeycomb app grid can be changed to a list view. Here’s how to do it!

http://time.com/5529062/apple-contacts-tips-tricks/
Work on learning more about the iPhone’s Contacts App. Find some good tips here. Submitted by Dale Stephan (MIAMUG).

https://www.youtube.com/watch?v=AMkIcGYuA14
This is an outstanding YouTube video that you will enjoy as you brush up on MacOS Finder. If you don’t learn something we’ll know you didn’t watch the video. Submitted by David Morgan (MIAMUG).

https://www.youtube.com/watch?v=Yrhi3KPzZ0Y
So while we’re in the mood for learning – watch this YouTube video on MacOS Mojave. Sponsored by CleanMyMac not to be confused with MacKeeper, which is dangerous software.

https://www.macworld.com/article/3340830/how-to-troubleshoot-and-fix-strange-website-errors-with-macos-safari.html
Are you experiencing some strange errors in Safari? Read this article – it may help solve your problems.

https://itunes.apple.com/us/podcast/mac-power-users-471-menu-bars-docks-startup-apps-oh-my/id458066753?i=1000430530667&mt=2
Here’s a podcast from Mac Power Users that you may enjoy. The topic is Menu Bars, Docks and also Startup Apps. They discuss some really good apps. Click on the Feb 24 2019 podcast. You may also reach the podcast here: https://www.relay.fm/mpu/archive

https://www.wareable.com/smartwatches/apple-watch-series-4-review-6513
There was so much interest in the Apple Watch at our recent MacCamp. Learn about it here and if you decide to buy I’m sure you won’t be disappointed. The future of TeleHealth certainly includes the Apple Watch.

Mary’s X Files, March 2019

Tidy up your Files on macOS
~MacFormat Magazine
If you use your desktop as a dumping ground for files, you may often end up looking at a hideous mess – and standard view options in Finder can only do so much. But with masOS Mojave, you can wrench order from chaos by using Desktop Stacks. Command-click on the desktop and choose “Use Stacks”.

Stacks automatically sort whatever’s on your desktop by kind, date or tag. Also, you can scrub through items, or click a stack to see what’s lurking within. Zero-effort tidying!

Selling your Old iOS Device
~MacFormat Magazine
When you’re selling an old iOS device, keeping things tidy is of paramount importance. If you plan to use the data on a new device, back it up first. (Ideally, restore it to the new device before you ship the old one, just in case.) Then, in “Settings” on the device you’re selling, tap your name and sign out of iCloud. Then, in “General>Reset”, select “Reset All Settings”. Once the device has erased everything and reset, shut it down in the usual manner, and remove the SIM. Note that if you forget to remove a device from iCloud, you can do so later in Safari for Mac at iCloud.com.

Top Tips for Backup Success on macOS
~MacFormat Magazine
DO:
1. Make sure you have at least two backup copies of every piece of data you consider important.
2. Periodically verify that your backups are in working order.
3. Automate backups, whatever system you’re using. Only manually triggering them is a good way to forget and end up with no fallback.

DON’T:
1. Remove apps and system files, unless you definitely won’t ever need to reinstall your whole system and apps.
2. Carve a drive in two for multiple backup/cloning systems (like Time Machine and SuperDuper). Use a separate drive for each one.

How to Retain Siri Results in macOS
~MacFormat Magazine
1. Wake up Siri: Siri is a useful tool on macOS, but can be a little transient. Keeping a log of what’s been said is actually pretty easy though. Start by opening up Siri, either from the dock, the menu bar, or pressing “Command+Spacebar”.

2. Ask a Question: Siri’s range of knowledge – as long as you have an internet connection, of course – is pretty broad. Ask a question and you’ll get a brief summary. Ask for the result to be read out, or for more information, and you’ll get it.

3. Keep the Result Around: Siri’s displayed results each come with a small + icon in the top-right corner. Clck this and they’ll be pinned to Notification Center’s “Today” view, where they’ll stay until you click the “X” to close them – great for watching sports fixtures.

Prioritise Networks on MacOS
~iCreate
When the Mac is started the Wi-Fi is enabled and it begins searching for networks. There are often several, such as yours and all your neighbors’. Which should it connect to? The strongest? That may not be the one you want.

It actually connects in the order in
which networks are listed in System> Preferences>Network>Advanced>Wi-Fi.

Stop Distractions on MacOS
~iCreate
Pop-up notifications can be distracting when you are working. Some notifications require a click to dismiss. Enable “Do Not Disturb” from dawn till dusk to stop distractions. Go to System Preferences>Notifications and set the DND option.

Always Show Scrollbars on macOS
~iCreate
Scrollbars in windows and apps should be easy to use, but somehow macOS has turned them into a game of hide-and-seek. If you find them awkward to use then head to System Preferences>General and select the ‘Always’ option under ‘Show Scrollbars’.

Mary’s X Files, February 2019

Is There a Way to Block Certain Incoming Texts in iOS?
~Macworld Magazine
A Macworld reader wants to know if there’s a way in iOS to block texts from everyone who isn’t in the Contacts list. Her elderly mother is receiving harassing texts from someone who obtains a new number and continues the attack every time they are stymied using iOS’s option to block texts (along with FaceTime requests and calls).

There isn’t such a feature, although you’d think this would be a much-desired one. Apple has continued to add anti-spam and contact- blocking features across the latest releases of iOS, and allows third-party app makers to tap into calls and texts to help, too.

Apple does offer a feature to sort iMessages – texts sent from people with registered iCloud accounts – into a separate area. Visit Settings/ Messages/Unknown & Spam, and enable Filter Unknown Senders. (On a Mac, using Messages/Preferences, and uncheck the Notify me about Messages from Unknown Contact box.)

This doesn’t act on text messages (SMS), which are always delivered and is more likely the problem faced.

The only option at present is to change one’s phone number and keep it private.

Essential monthly maintenance tasks
~iCreate
1. Check the drives- Sometimes the file system has minor errors, so repair them before they become major. Open Disk Utility, select each internal and external drive and click ‘First Aid’.

2. Update everything – If automatic updates are disabled, check by opening Software Update in System Preferences. Select ‘Updates’ in the App Store. Check non-store apps for updates too.

3. Make backups – Time Machine is simple and convenient, but tools like SuperDuper (shirt-pocket.com) clone the Mac’s drive to a USB drive and makes it bootable.

4. Tidy up Mail – Open the Mail app and cancel subscriptions to newsletters you never read with the link. Search for emails with attachments and delete any you don’t need.

5. Uninstall unused apps- Are there apps you never use? Show the Applications folder in List view, Ctrl+click a header and select ‘Date Last Opened’. Delete apps you have not used for a long time.

6. Run system scripts- Open Terminal. Enter ‘ls -al /var/log/*. out’ to see when macOS last ran cleanup and maintenance scripts. Run them now by entering ‘sudo periodic daily weekly monthly’.

Applying lists and sub-lists
~iCreate
Lists of items are easy to create in TextEdit, and there is a toolbar button to turn a line of text into a bullet point using several different symbols or a numbered or alphabetical list. Just type something and then click the last button in the TextEdit toolbar. How do you create a sub-list within a list or a sub-list of a sub-list? There is no obvious way to do it – no menu or toolbar, but it can be done.

1. Create a sub-list – Create lists by entering text. Click the last button in the toolbar to select the list design. To turn a list item into a sub-list place the cursor at the start and press Option/Alt+Tab.

2. Customise sub-lists – While in the sub-list, click the list button. Select ‘Show More’, select Bullet>Number style and insert prefix and suffix text. Use Prepend to add the parent list marker.

Always show Scrollbars on MacOS
~iCreate
Scrollbars in windows and apps should be easy to use, but somehow macOS has turned them into a game of hide-and-seek. If you find them awkward to use then head to System Preferences>General and select the ‘Always’ option under ‘Show Scrollbars’.

Reduce motion/transparency on MacOS
~iCreate
Some elements of the macOS interface are semi-transparent – the menu bar is one example. Some people like it, others don’t. The effect can be turned on and off in System Preferences>Accessibility>Display. You might also want to enable ‘Reduce motion’, which stops some animation effects.

Betty’s Bookmarks, February 2019

https://www.imore.com/7-things-you-didnt-know-you-could-do-apple-pencil
The amazing Apple Pencil – learn about it here.

https://www.imore.com/how-remove-activation-lock-iphone-or-ipad
Selling or receiving a iPhone or iPad? Here you’ll see how removing the activation lock is a must.

https://www.youtube.com/watch?v=_7wmVxUCzs0
Are you a new Mac user or just feel you need to brush up on using a Mac? Here’s an excellent tutorial by David A. Cox using Mojave. You haven’t installed Mojave? Hmmm why not?

https://www.pcmag.com/article2/0,2817,2429388,00.asp
This is just a teaser. The Analog to Digital SIG is proceeding in the talking/planning stage. Good time for you to look at all your photos, slides, audio, video, VCR tapes, etc. that you’d like to convert. Stay tuned and let SMUG & MIAMUG know your interest and needs.

https://www.youtube.com/watch?v=IInHkhBuvKo
AirPods are the best! If you’re new to AirPods or just need a refresher watch this excellent video.

https://www.youtube.com/watch?v=0mpTSRtA3iU
Apple March Event is coming soon. Here’s a video talking about what we might expect to be announced. AirPods 2 and charging pad and more.

https://www.apple.com/ios/home/
Let’s discover the Home app if you haven’t adopted it! If you have, how do you use it? What works for you?

https://www.wareable.com/apple/how-to-use-apple-health-iphone-fitness-app-960
Learn more about the Health app. There’s lots there.

Mary’s X Files, January 2019

New Ways to Navigate your iPad
~MacFormat
The iPhone X revamped the way you get around Apple’s smartphone, and iOS 12 brings its more fluid navigational gestures to the iPad too. This is great news if you have an iPad and one of Apple’s newer iPhones, because you don’t have to adapt your thinking as you move between devices. Additionally, the clock has beween moved to the top-left corner of the screen, which matches iPhone X. There’s no setting to move it back to the middle, though.

How to Navigate:

1. Review Notifications: Like in iOS 11, notifications can be reviewed by swiping down from the screen’s top edge – but avoid the right end, because…

2. Relocated controls: The top-right corner is now reserved for Control Center. Like on the iPhone X, swipe downwards from the icons there to reveal it.

3. A cleaner app switcher: As in iOS 11, you still swipe upwards from the bottom edge to around the middle of the screen to enter the app switcher. Notice, though, that the switcher now displays nothing more than other tasks you can switch to – there are no controls or shortcuts on its right side.

4. Return to Home: A quick flick upwards from the screen’s bottom edge will take you back to the Home screen – faster and less involved than pinching four or five fingers together, and great news if you iPad’s Home button is on its last legs.

5. Reveal the Dock: The slight drawback to the Home screen gesture is you need to be more deliberate when revealing the Dock within an app. Drag your finger upwards from the bottom edge a little more slowly, as if you’re literally pulling the Dock into view.

Measure up your World
~MacFormat
There’s a brand-new app in iOS 12, Measure, and it’s available on iPhone and iPad. The app uses Apple’s augmented reality (AF) tech, ARKit 2, to measure the distance between points on flat surfaces.

Third-party apps beat Apple to this task when ARKit was first introduced, but the point is Apple now bundles an AR app with iOS.
Note that while the app can measure distances between points on flat surfaces, it can’t be used to measure the length of an arc on a curved surface, say.

1. Find a surface: You’ll be asked to move your device around, so the app can find flat surfaces in the view. A circular overlay will align with the detected plan and follow your aim.

2. Measure things: Tap the + to mark a point in space, point the camera elsewhere on the surface – distance is shown as you do – and tap + again to record the measurement.

3. Take note: The app will snap to an existing point if you aim it nearby. The arrow undoes a step, Clear starts over, and the other white circle takes a photo of the current view.

How do I turn my iOS keyboard into a trackpad?
~iCreate
Now for all!

This feature used to be reserved for owners of 3D Touch-enabled iPhones, but with the release of iOS 12 the feature has been extended to all devices.

1. Hold spacebar
To access the trackpad feature, simply press and hold on the spacebar and the rest of the iOS keyboard will fade out to the background…

2. Move cursor
Still pressing and holding on the screen, you can swipe your finger around to manually position the onscreen cursor anywhere within your text.

Create custom message responses on my Apple Watch
~iCreate
It’s all done through the Watch app on your iPhone. Launch the app and then tap ‘My Watch’, then scroll down to the list of apps and then tap on ‘Messages’. Now select ‘Default Replies’ and you will be presented with a list of default replies. Simply tap on any one of them and replace the text with whatever you want. You can also tap on ‘Add Reply’ to create a new response that will be added to the list. Tap ‘Done’ when you have finished to save your new messages and they will be synced to your Watch.

Increase the size of the text in Safari websites on the Mac
~iCreate
This is surprisingly easy to do within the Safari app itself. Simply go to the website that you want to read, right-click on the URL bar and then choose the ‘Settings For This Website’ option. You will now be able to adjust the zoom for individual sites. If you want to zoom in on every site you visit then go to Safari>Preferences> Page Zoom and then increase the zoom percentage next to the ‘When visiting other websites’ option in the lower-right corner of the window. This will then be applied to all sites going forward.

Betty’s Bookmarks, January 2019

https://jimmymacsupport.com/get-stacked-reduce-icon-clutter-in-mojave-with-new-desktop-stacks/
It’s all about organization. Initiate stacks and enjoy a cleaner desktop than you have ever had.

https://nakedsecurity.sophos.com/2018/04/17/5-simple-tips-for-better-computer-security/
A good resolution for 2019 – Security is most important.

https://support.apple.com/en-us/HT203977
Probably a review but necessary information for everyone.

https://support.apple.com/en-us/HT204184
Your device is backed up – now how do you restore it.

https://support.apple.com/en-us/HT204136
More on backups.

https://www.komando.com/happening-now/523805/how-to-protect-yourself-from-the-latest-facebook-scandal
Lots of concern always and most recently about Facebook.Kim Komando addresses the issue.

https://www.macworld.com/article/3330676/ios/how-ioss-wi-fi-assist-works-and-how-it-can-affect-your-cellular-bill.html
Check this out and decide if you want to use Wi-Fi Assist on your phone.

https://www.youtube.com/watch?v=MGK39RdKL30
David A. Cox is back with a good video for us. He’ll show us how to gain control over that overstuffed inbox in Apple Mail.

Mary’s X Files, December 2018

Which iPhone or iPad do I have?
~Essential iPhone & iPad Magazine
To identify which model of iPhone or iPad you have, go to Settings > General > About and look for the Model listing. Tap this listing and you’re shown a reference starting with ‘A’, followed by a four figure number. Write it down. In Safari, go to https://apple.co/1ALK0r4 (iPads) or http://www.apple.co/1BLyiHU (iPhones). These pages, from Apple’s support site, list every model and their identifier numbers. Look for your own identifier number here.

Can My Phone or Pad run OS 12?
~Essential iPhone & iPad Magazine
iOS 12 is compatible with the following models of iPhone and iPad. System requirements are the same as for the previous version of iOS, so if you’re running iOS 11, you can run iOS 12.

iPhone:
iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 5s

iPad:
12.9-inch iPad Pro, 2nd gen. 12.9-inch iPad Pro, 1st gen. 10.5-inch iPad Pro, 9.7-inch iPad Pro,
iPad 6th gen., iPad 5th gen., iPad Air 2, iPad Air,
iPad mini 4, iPad mini 3, iPad mini 2

iPod:
iPod touch 6th generation

Translate More
~MacFormat Magazine
Siri in iOS12 is able to translate between more than 40 language pairs. Not sure if one you need is available? Just say “Translate” to Siri and it’ll return a list of the languages it works with.

HOW TO Search more precisely using Spotlight
~Mac|Life Magazine
1. Search by kind
Typing a single word is unlikely to pinpoint the exact file you want; adding the file’s kind can help. If you include extensions in your filenames, searching for things like ‘dog jpg’ may work; if not, try: ‘dog kind:image’.

2. Include the date
If you know the date you made a file, use the format ‘created:dd/mm/ yy’. To widen the search, type a range – say, ‘created:1/5/18-31/5/18’. You can search modification date, and before or after a date, too.

3. Edit and combine
You can combine criteria to be more specific – separate them with spaces. You can also use logical operators – AND, OR and NOT – to refine searches. For example, ‘kind:image NOT PSD’.

How to scan QR codes with your iPhone or iPad
~MacWorld Magazine
QR codes can be really handy. A grid of seemingly random black-and-white squares can hold enough information to store website URLs, contact information, email addresses, pre-defined SMS text messages, and even your Wi-Fi SSID and password.

Put a QR code on your business card, and people can copy all your contact info into their phone in a heartbeat. Post a QR code somewhere in your house, and guests can use it to instantly sign on to your Wi-Fi network. You used to need a third-party app to scan QR codes, but, with iOS 11, Apple built it right into the camera app. It couldn’t be easier to use.

How to Scan a QR Code:

1. First, open the Camera app.
2. Then, point the camera at a QR code so it can see it clearly.

That’s it! A notification should pop up with an action based on the QR code scanned. If it contains a Wi-Fi SSID and passcode, you can join the network with just a tap without the need for typing or tinkering with the Settings menu. If it contains contact info, you’ll be prompted to add the person to your iPhone’s Contacts.

QR codes won’t scan? Make sure it’s enabled in your Camera settings.
If you’re not seeing a notification well-lit and clearly in view, check to make sure the feature is enabled. Head to Settings, then Camera. Make sure Scan QR Codes is enabled (and it should be on by default).

Sign and Share Documents Digitally
~iCreate Magazine
If you need to sign a document, scan and send it digitally, then this is made easy with Preview’s built-in toolset. But in order to sign documents digitally, you must first create a signature. Go to View>Show Markup Toolbar and you should see a signature icon — click on this and then choose the ‘Create Signature’ option that appears. You should then be able to add a new signature by either using a trackpad or signing a piece of paper and then holding it up to you Mac’s camera.

1. Apply a Signature
When you have a saved signature, open the PDF and click on the Sign icon in the Markup Toolbar and choose your signature. It will be automatically placed in the document.

2. Position and Resize
Click and hold on the signature to move it into the desired location, and then click and drag one of the corners to resize it, scaling it down to fit if need be.

Betty’s Bookmarks, December 2018

http://bit.ly/2TZRSAW
Be the life of the party when you ‘doctor-up’  your photos with Markup Tools that are included in Mac OS. Simple instructions here. Show off your creativity and soon you’ll have everyone yukking or at least giggling.

http://bit.ly/2P8pYPw
Apple Watch owners! That is Series 4 Apple Watch owners! It’s finally here – well almost! ECG functionality is expected to be released any day now. So keep an eye out for Watch OS 5.1.2.

http://bit.ly/2AzH8A3
Here are reviews and some buying advice for best VPN (virtual private network) services. Good explanation in the article of just what a VPN is. There is a lot to learn in this article.

http://bit.ly/2zvVpy3
You’re paying for iCloud storage for your photos and now you’re thinking of saving the $$$ and storing your photos locally??? Well, make sure you follow this HOW-TO before you downgrade your iCloud storage.

http://bit.ly/2BFl5d9
Here’s another tip for Series 4 Apple Watch users. Apple does not have a built-in sleep tracking function YET. However, until Apple steps up to the plate you can use a 3rd party app keep track of everything you slept through.

http://bit.ly/2zuye7v
Each year I like to listen to the MacPower User’s podcast called Geek Gift Guide. You can listen to the podcast directly at the link above. Then follow the links to every Geek Gift. You may even find stuff you want and didn’t even know you wanted it.

https://support.apple.com/en-us/HT204506
Are $$$ slipping through your fingers as the holidays get closer? So why not make it easier but safer as you do your shopping. No more losing your wallet or your purse. No more leaving a store and forgetting your credit card. Leave all those worries on the door step and begin feeling the ease of Apple Pay. Keep a firm grip on your phone!

https://www.imore.com/two-factor-authentication
We repeat – use a password manager! However, add another layer of security with 2-Factor Verification or Authentication. Here is the Ultimate Guide to all you need to know and do to give you a sense of security that you don’t have when you just use a password or a security question at sites you visit.

Mary’s X Files, November 2018

Mark up your screenshots on iOS
~iCreate
When iOS 11 was released this time last year, it introduced a system where you could start annotating screenshots taken on your iOS device as soon as the image is taken. This certainly saved the time of having to open them in your Photos app.

1. Take a screenshot Press the side/lock button and the Home button together and you will see a thumbnail of the image in the Dock – tap it. 2. Mark it up The screenshot that you took will now be opened in Markup mode. Use the tools available to add annotations.
3. Save image When you have finished, tap ‘Done’ and you will be able to share or save the modified screenshot to your Photos app.

Markup photos on Mac
~iCreate
Marking up photos on your Mac follows a similar method to iOS, but you have far more tools at your disposal, such as the option to draw freehand shapes that are auto-corrected into more professional-looking versions. There is much to try.

1. Select Edit In the Photos app on your Mac, double-click on an image to open it and then click the ‘Edit’ option in the toolbar.

2. Click Extensions Now click on the ‘…’ Extensions icon in the top-right corner and select ‘Markup’ from the menu of options.
3. Get creative The Mac Markup tools allow you to draw freehand shapes that then snap into more professional versions and much more…

Arrange your desktop automatically in Mac OS Mojave
~iCreate
If you use the Desktop as a quick way to manage often-used files, the new Stacks feature will save you lots of time and make your virtual filing cabinet more organized 1. Locate the option Open Finder and then minimize the main window. Now click ‘View’ to see new options appear for the desktop.

2. Enable Stacks Click ‘Use Stacks’ and you will see the desktop icons immediately move to the right in a uniform and logical order.
3. Cleaning up Your desktop just took on a new order that literally took you no time at all to create. It’s magic.

4. Choose how to view Back in the View menu, click ‘Group Stacks By’ and then choose your preference from Date Modified, Taps, etc. 5. Extra personalization You can still select View>Show View Options to customize icon size and grid spacing to your preferred view.
6. Expand Stacks When you click on a Stack it will open and display the files within it. Click again to immediately close the Stack.

How do I set up Apple Pay on my iPhone?
~iCreate
Open your Wallet app and then tap on the blue ‘+’ icon in the top-right corner. You can now add a card by framing it in your camera or by entering the details manually. When this is done you will receive a verification code from your bank. Once set up, go to Settings>Touch ID & Passcode to enable this.

Increase the size of the text in Safari websites
~iCreate
This is surprisingly easy to do within the Safari app itself. Simply go to the website that you want to read, right-click on the URL bar and then choose the ‘Settings For This Website’ option. You will now be able to adjust the zoom for individual sites. If you want to zoom in on every site you visit then go to Safari>Preferences> Page Zoom and then increase the zoom percentage next to the ‘When visiting other websites’ option in the lower-right corner of the window. This will then be applied to all sites going forward.

Betty’s Bookmarks, November 2018

https://support.apple.com/en-us/HT209055
https://www.macworld.com/article/3309404/iphone-ipad/the-best-shortcuts-for-iphone.html
https://www.imore.com/siri-shortcuts-faq
https://9to5mac.com/guides/siri-shortcuts/
iOS 12 gave us Siri Shortcuts. If you haven’t tried Shortcuts, let’s do it. I’m working on it – seems like a mountain not a hill! Here are four websites that will potentially give us the help we need.

https://www.youtube.com/watch?v=-NJAUmc4y-A
Whew! Shortcuts aren’t for SISSIES! Watch and rewatch this video like I did.

https://www.macobserver.com/tips/quick-tip/manage-keychain-passwords-iphone-ipad/
Instructions are here – to see and manage Keychain Passwords on your iPhone or iPad.

https://techcrunch.com/2018/10/17/how-to-download-your-apple-data/
A step in the right direction: Apple is now allowing U.S. customers to download a copy of their data. I attempted a small download but still waiting for results. Update: still waiting. Give it a try. The directions are easy to follow,

https://www.youtube.com/watch?time_continue=223&v=YZzua6QoXHo
Use your airpods as hearing aids – watch this video and give it a try. Next time you’re partying and can’t hear what anyone is saying it may be beneficial.

http://www.documentsnap.com/how-to-export-your-data-out-of-evernote/
Evernote users – this is for you! Your data is yours – so if you want to feel confident that your data is accessible and in your control – download your files. Here’s how to do it.